Piney Hill Policies

  • COTTAGES require a 2 night minimum stay year round.
    • We will, however, accept a 1 night stay; weekdays/weekends/fall season, if we have availability 24 hours prior.  The online reservation system will allow you to make your 1 night reservation 24 hours prior.
    • April – November: One weekday/weekend night – $229 + $25.00 surcharge.
    • December – March: One weekend night – $229 + $15.00 surcharge.
  • HOUSE GUEST ROOMS require a 2 night minimum stay on WEEKENDS and during the FALL SEASON.
    • We will accept a 1 night stay Monday through Thursday in advance & Friday/Saturday/Sunday and during the Fall Season if available 24 hours prior.  The online reservation system will allow you to make your 1 night reservation; if we have a room available for a Friday/Saturday/Sunday/Fall Season night, 24 hours prior.
    • April – November: One weekday/weekend night –  $169 + $15.00 surcharge.
    • December – March: One weekend night – $169 + $10.00 surcharge.
  • The following holidays require a 3 night minimum stay: Memorial Day, Labor Day & Columbus Day weekends.
  • We only accept guests 18 years and older; no children.

 

Please review these policies before making a reservation.

  • We only accept ADVANCE reservations; NO WALK INS .
  • Same Day Reservations: CHECK AVAILABILITY and call or text us prior to 2:00 p.m. at: (540)-860- 8470.
  • We do not allow children; only adult guests 18 years or older.
  • Check IN: 3:30 PM – 9:00 PM
    • No early Check-Ins or luggage drop off.
    • No Check-Ins past 9:00 p.m. accepted unless other arrangements have been made in advance.
    • COTTAGES ONLY: Can choose a LATER “Self Check IN” between 9:30 p.m.-12:00 a.m.
  • Check OUT: by 11:00 a.m.
    • No late check outs.
    • A $50.00 late fee will be automatically applied to departures past 11:00 a.m.
  • No Smoking Permitted. All interior rooms are smoke free. Smoking is only permitted outdoors.
  • Sorry, we cannot accept pets. We suggest you contact Mystic Pet Resort in Luray for boarding.
  • Due to insurance restrictions, only paying guests may use house and outdoor areas.
  • Forms of Payment accepted: Cash, Visa, MasterCard, Discover
  • All reservations will be held with a valid credit card.

Other Information for You!

  • We do not discriminate!  ALL adult guests are welcome.  LGBT community are always welcome.
  • We do not host weddings or receptions at Piney Hill.  We hope you will consider us for your honeymoon or guest’s lodging.
  • Cottages: A full, hot country style breakfast is delivered to your door at 8:45 a.m. in a picnic basket.
  • Main House:  Breakfast is a one time seating at 9:00 a.m.,  We serve a full, hot country style breakfast.
  • Coffee and tea are available to our house guests at 8:00 a.m.  If an earlier riser, please enjoy the Keurig which is set up in the dining area for your convenience.
  • Please Note: Breakfast is complimentary with your room/cottage and is always cooks’ choice. Being a small country B & B, we do our best to provide a delicious breakfast for our guests. Sometimes however, we are unable to handle very restrictive medical dietary needs. With advance notice, prior to arrival, we can offer basic options such as: cereal, oatmeal, granola, fruit, and low fat or soy yogurt.
  • Please indicate during the reservation process if you have any medical restrictions as far as your diet or if you are a vegetarian or vegan.
  • WiFi is available for your laptop or mobile device.  We have limited bandwidth.
  • Our rooms & cottages ARE NOT handicap accessible for wheel chairs.
  • The main house kitchen is not a common area.  There are no cooking facilities available for guest use.
  • We provide sheets & linens, towels, shampoo, conditioner, body lotion.
  • Couple’s massage are available. They must be scheduled prior to arrival.
  • Flowers are available for special occasions. They must be ordered in advance of your arrival.
  • Gift Certificates Available – purchase online here. Or, just call or e-mail us.
  • For those with CAT ALLERGIES: We currently have 4 outside cats on the property. They are not allowed inside the main house, cottages or their screened porches.

Cancellation Policy

  •  A $25.00 service charge per room will be applied to all cancellations.
  • Due to limited availability which requires us to turn guests away once a room is blocked out, cancellations received less than 7 days from arrival will be charged the entire reservation price unless we can rebook; no exceptions.
  • Holidays and Fall season cancellations received less than 14 days from arrival will be charged the entire reservation price unless we can rebook.
  • We will not attempt to rebook your room should you cancel your reservation on the day of your arrival.
  • During the WINTER MONTHS, should we incur inclement weather which create unsafe road conditions, you are welcome and encouraged to reschedule your reservation.
  • No Shows, that is not notifying us at all, will be charged the entire reservation price.
  • If a reservation is cut short you will be given a gift certificate equal to 50%, after your second night, for each remaining night of your reservation which can be used towards your next visit within 6 month, excluding Holidays and Fall Season where you will be charged the entire amount of your reserved stay.
  • All cancellations must be received by phone.
  • All policies apply to those using gift certificates as well.