RESERVATIONS

To make a reservation, please book online. All reservations are processed in real-time, meaning once you select your cottage or room, it is immediately blocked out, and a confirmation will be sent to you. For your protection, we cannot store your credit card information due to current PSI regulations.

COTTAGES/HOUSE GUEST ROOMS

• A 2-night minimum stay is required year-round unless otherwise specified.
• A 3-night minimum Cottage stay on October weekends that include a Friday or Saturday.
• No exceptions: We are not offering 1-night stays.  
• Cottages are open 7 days per week.

ONLINE DISCOUNTS

When making your online reservation, place your discount code in the appropriate box on the reservation form and, hit apply code.  The discount will automatically be applied to your reservation. View Current Discounts.

HOLIDAYS 

The following holidays require a 3-night minimum stay:

• Memorial Day Weekend
• Labor Day Weekend
• Columbus Day Weekend

CHECK-IN TIME

COTTAGES:

• Check-In: 3:30 p.m. – 11:30 p.m.
• Self-Check-in is available from 3:30 p.m. – 11:30 p.m.
• Innkeeper Check-in is available from 3:30 p.m. – 8:00 p.m.
• No early check-ins or luggage drop-off.

MAIN HOUSE GUEST ROOMS: 

• Check-In: 3:30 p.m. – 8:00 p.m.
• Please contact us via text if you would like to request a later arrival.
• No early check-ins or luggage drop-off.

CHECK-OUT TIME

• Check-out is by 11:00 a.m.
  “Parting is Such Sweet Sorrow”. To allow time for new guests, please be prepared to leave by this time.
• No late check-outs allowed.
• $85 late fee will apply for check-outs after 11:00 a.m.
• Additional night charge will apply for check-outs after 12:00 p.m.

BREAKFAST

• For guests staying in our cottages, breakfast is delivered to your door at 8:45 a.m. in a picnic basket.
• For house guests, we serve a full hot country-style breakfast at 9:00 a.m. at our farmhouse-style table.
• For more details about our complimentary breakfast, click here .

Special Ingredients & Additional Charges

For guests with specific dietary requirements, an additional charge will apply to cover the cost of special ingredients:

• Gluten-Free Options: Includes items such as gluten-free French toast, egg bakes, scones, and breakfast breads. Gluten-free cookies and dessert options are also available.
• Restrictive Diets: We only cater to medical dietary needs with advance notice.
• Note: There is an additional charge per person, per night for gluten-free or medically restricted diets.
• Vegan Options:  Due to lack of resources in the area and limited need to have on hand, we do not offer this option.
• We are unable to accommodate fad diets and other diets, such as: Paleo, ovo-free (no eggs).

CHILDREN / PETS / PARTY GROUPS

Children Policy

We do not allow infants or children at the property, and there is no option to add a child during the reservation process. If you arrive with a child, we will be unable to accommodate you, and you will still be responsible for the full payment of your stay. Please review our policies carefully before booking.

To maintain a peaceful, relaxing atmosphere for all our guests, please note the following:

• No children or infants—adult guests only (18+).
• No pets allowed. For pet boarding, please contact Mystic Pet Resort in Luray.
• No party groups—we do not accommodate those seeking a party atmosphere.

SMOKING POLICY

• No smoking or vaping permitted inside the main house or in the cottage rentals. Smoking is allowed outdoors only.
• A $250 fee will be charged for cleaning or repairs resulting from smoking inside the building.

LODGING FOR AREA WEDDING

We hope you will consider one of our luxury cottage rentals or main house guest rooms for your honeymoon getaway as well as a lodging option for your wedding party and guests.  Please have your guests book with us directly as we do not hold lodging.

We do not block out lodging in advance for weddings in the area.  Please add Piney Hill Bed & Breakfast and Cottages to your list of lodging options for your wedding party and guests to book with us directly. You can see lodging options, HERE and make a reservation, HERE

DAMAGES / DISCLAIMER

• We kindly ask that you leave your cottage or guest room in the same condition you found it.
• We take pride in maintaining our property and provide an exceptional guest experience. Please report any damage or spills immediately so we can address them.
• Normal wear and tear is expected, but we reserve the right to charge for excessive cleaning, damages, repairs, or replacements as deemed necessary.
• Excessive cleaning fees may be charged for damages or additional cleaning, as needed, and will be billed to the credit card on file.
• Piney Hill Bed & Breakfast is not responsible for lost or stolen items. Small valuables may be stored in the office at your request.
• Items left behind after departure will be secured for 30 days and can be shipped via USPS Priority Mail with a $10 shipping fee. After 30 days, unclaimed items will be donated to charity.
• Disruptive behavior will not be tolerated. If you are asked to leave due to violation of our policies, your payment will be forfeited, and you will be charged for any additional fees incurred.

FORMS OF PAYMENT ACCEPTED

• Cash, Debit, Venmo, Visa, MasterCard, Discover
• All reservations will be held with a valid credit card, and the total cost of your stay will be charged on the day of arrival.

DEPOSIT

• If you book and extended stay, a non-refundable deposit of $150 may be charged 1 week before arrival.  
• If you add a special package to your reservation, a non-refundable deposit of $100 will be charged 1 week before arrival.

SAME-DAY RESERVATION REQUESTS

• No walk-ins allowed. All reservations must be made in advance.
• Same-day reservations are available for 2-night stays, up until 2:00 p.m. on the day of arrival.